TENANTS

This is your place to call home.

Everything you need to manage your tenancy, connect with your building team, and stay involved in your community.

TENANT LIVING

Your Home. Your Community.

Check out our Resident Handbook to learn everything you need to know about being a HomeEd tenant.

Paying Your Rent

Your Residential Tenancy Agreement (lease) identifies your required monthly rent payment. Rent is due in full on or before the first day of every month. Acceptable forms of payment include automatic bank withdrawal or a money order payable to "The City of Edmonton Non-Profit Housing Corporation" or "HomeEd".

Please contact your Portfolio Manager if you have any questions.

Late or Unpaid Rent

You are required to pay your rent in full on or before the first day of the month unless some other arrangement has been made in advance with the Landlord. Late or partial payment of rent is a breach of the Residential Tenancy Agreement and will result in you receiving a Notice of Termination of Tenancy.

Crime-Free Multi-Housing Program

HomeEd is proud to offer tenants a variety of properties certified under the Crime Free Multi-Housing Program initiative of the Edmonton Police Department. This program involves Crime Prevention Through Environmental Design to deter illegal activity from rental properties, resulting in a safer, more habitable environment for all residents.

Safety Emergency

Maintenance Emergency

If you are having a safety, fire, or medical emergency contact:

If there is a maintenance emergency, please call our 24/7 phone line.

9-1-1

780-474-5706

QUICK LINKS
  • Resident Handbook (PDF)
  • Browse Rentals
  • Rental Rates & Subsidies

Maintenance & Upkeep

Our tenants take pride in their homes, and maintenance and upkeep are a shared responsibility. HomeEd maintains the building, grounds, and common areas, while the tenant's responsibility is to keep their home clean, safe, and in a reasonable state of repair.

FAQs

Frequently Asked,
Questions

You can call one phone number for all your requests and questions, 24 hours a day, 7 days a week: (780) 474-5706. You can also email info@myhomeed.ca.
Corporate Office: 11410 149 Street, Edmonton, Alberta T5M 1W7 Rundle at Riverview Crossing — Site Office: 11808 Abbottsfield Rd NW, Edmonton, AB T5W 4W3
All rents are good value compared to similar rentals, while tenants with greater need may receive subsidized rents. HomeEd offers Market Rental Rates and Subsidized Rental Rates.
Market Rental Rates are determined through price comparisons with similar properties. Subsidized Rental Rates are based on household size and annual income at application or lease renewal.
We require evidence of income to determine eligibility for the appropriate rental rate. All incomes from all household members must be declared.
Subsidized rents are at least 25% below citywide average market rates. Some properties receive additional support to subsidize rents further.
No. HomeEd is reinvesting in properties, but these projects are supported by grant funding and are not the driver of rent changes.